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IATA/UFTAA Foundation Course

The Foundation Course is your stepping stone into the exciting worlds of Travel and Tourism. On completion, Successful students are awarded certification from the International Air Transport Association (IATA). Recognised internationally by the travel industry

 

Eligibility : H.S.C./Graduation in any stream.
Duration : 6 months.
Course Contents : bullet1 The modern business environment in travel.
bullet1 The importance of Geography in travel planning.
bullet1 Travel formalities and modalities.
bullet1 Land transport – rail, car & campers and hotels.
bullet1 Water transport – ferries.
bullet1 The essentials of air transport.
bullet1 Tour packages.
bullet1 Customer service.
bullet1 The role of technology.
bullet1 Air Fares and ticketing.
bullet1 Computer Reservations System.
     

This will enable you to:

    bullet1 Make appropriate travel arrangements and reservations.
bullet1 Calculate appropriate air fares.
bullet1 Complete international travel documents in accordance with applicable IATA rules and procedures.
bullet1 Answer customer queries, sell travel and tourism products and make the appropriate bookings for customers.
bullet1 Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is remarkable.
bullet1 Understand the role of Information Technology with emphasis on the Global Distribution system and the Internet.